Request Deletion Of Specific PropX Data
Use this page if you want PropX to remove selected personal data but do not want to close your full account.
Applies to PropX websites, web dashboards, mobile APIs, and iOS and Android app experiences. Last updated March 27, 2026.
How To Request Specific Data Deletion
Email us using the button above and tell us exactly which data you want removed. Using the email registered on your PropX account helps us verify the request faster.
If you want us to remove everything tied to your account, use the Delete Account page instead.
Examples Of Data You Can Ask Us To Delete
- profile image and optional tenant profile details
- saved shortlist items and similar convenience data
- uploaded verification documents that are no longer needed
- support submissions or other optional personal information not required for account maintenance
- other account-linked personal data that is not required for billing, legal compliance, fraud prevention, or dispute handling
Tell us the exact category you want removed and, if helpful, the relevant property, enquiry, document, or date range.
Data We May Need To Keep
- payment, invoice, and subscription records
- records needed to comply with tax, accounting, or regulatory obligations
- security, abuse-prevention, and fraud-investigation logs
- records tied to open agreements, disputes, court orders, or lawful requests
Processing And Follow-Up
We may ask follow-up questions to confirm identity or clarify which data you want removed. Once verified, we aim to complete eligible requests promptly and normally within 30 days.
Direct email link: open mail composer.